Refund Policy
The short version
Before we have spent anything on your behalf, you get your money back in full. Once a publisher has been paid, that placement fee is gone — but our service fee on undelivered work still comes back to you. We would rather refund you than keep money for work you did not get.
This policy applies to guest post and Digital PR engagements bought from BestLinks.ai, operated by GeFei Digital LLC. It should be read with our Terms of Service.
Refunds before work starts
If you cancel before we have begun research, you receive a 100% refund — placement fees and service fees.
Refunds after research, before publication
If you cancel after we have delivered your publisher shortlist but before any article is published:
If we retain a service fee for a written article, you get the draft. It is yours to use.
After publication
Once an article is live on the agreed publisher, that placement is delivered and its placement fee and service fee are non-refundable. What you get instead is our link commitment: if the link breaks, is stripped, or the article is removed by the publisher within six months, we chase the publisher to restore it or place a comparable replacement at no additional service fee.
If we cannot restore or replace it, we refund that placement in full.
If a publisher rejects your article
Publishers apply their own editorial standards and can decline a topic, a brand or a link. If that happens after you have paid, you choose: a comparable replacement placement at no additional service fee, or a full refund of that placement.
Language limits
We write English articles only. If you need articles in another language, say so before paying — the service is not a fit yet. During our early beta one customer needed non-English articles and was refunded in full, and we would do the same again. If we fail to make this limitation clear before you pay, you get a full refund.
Digital PR
Digital PR runs through PR Newswire, which charges on submission. Before your release is submitted for distribution, you can cancel for a full refund. Once submitted, the distribution fee is non-refundable because it has been spent — our service fee is refundable only where we have not yet delivered the writing.
What we do not refund
- Ranking, traffic or revenue outcomes. We never guarantee these — see the Disclaimer.
- Links devalued or removed because of changes on your side, such as taking down or redirecting the linked page, or letting your domain lapse.
- Placements you approved and we delivered as agreed, where you later change your mind about the target site.
- Currency-conversion differences, bank fees or payment processor charges.
How to request a refund
- Email buy@bestlinks.ai with your domain, roughly when you ordered, and what you would like refunded.
- We confirm within 2 business days and tell you the refundable amount with a short breakdown.
- Approved refunds are issued to the original payment method, normally within 10 business days. Your bank may take longer to show it.
Chargebacks
Please talk to us before opening a chargeback. A chargeback filed without contacting us first freezes the engagement while the dispute runs, and takes longer than a refund we issue directly. We keep records of delivered work and will supply them to the payment processor.
Changes to this policy
We may update this policy. The version in force for your engagement is the one published when you paid.
Contact
GeFei Digital LLC — operator of BestLinks.ai
Email: buy@bestlinks.ai
Email buy@bestlinks.ai with your domain and order details. We reply within 2 business days.